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Residents invited to give their views on three adult social care policy proposals

Updated: Dec 5, 2023

Residents are being asked to give their views on three policy proposals for users of adult social care services across the city.

Stoke-on-Trent City Council has today (Monday 4 December) formally launched a consultation for residents to give their views on a non-residential charging policy, a social care transport policy and a residential charging policy.

The non-residential charging policy will provide a consistent and fair framework for charging all individuals who receive care and support services, following an assessment of their individual needs, and their individual financial circumstances.

The adult social care transport policy will make sure that the city council has a fair and consistent approach to the provision of transport for people whose care and support needs are met by the council, in accordance with the Care Act 2014.

The residential charging policy is intended to assist council officers involved in carrying out social care need assessments and financial assessments. It also includes officers carrying out reassessments, reviews, support planning, or who are otherwise involved in the arrangementand administration of services for clients with assessed eligible care needs.

Cllr Duncan Walker, cabinet member for adult services said:

“This consultation is the opportunity for people being cared for or someone representing them, to provide their views on these crucial policy proposals.

“The proposals are regarding a fairer charging system, which looks at the circumstances of each case individually”

“I would encourage all residents who could be affected by the proposals to share their views, as this will shape our policies going forward.”

Residents can supply their views in a number of ways, including an online form here -, a paper form available from the six library sites across the city, plus the reception area at the Civic Centre in Stoke.

The consultation will run for 12 weeks and close on Friday 6 April 2024.


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